Backup Microsoft Authenticator: How to Back Up Your Accounts in Microsoft Authenticator

IT Helpdesk

 

Backup on iPhone:

To back up your accounts on an iOS device, you need to enable iCloud to use Authenticator and then enable backup in Authenticator.

  1. Enable iCloud Drive on your iOS device. Learn how.
  2. Enable iCloud Keychain on your iOS device. Learn how.
  3. Enable iCloud Backup on your iOS device. Learn how.
  4. Go to your Saved to iCloud list and search for Authenticator. Learn how.
  5. Turn on the toggle for Authenticator.


Backup on Android:

To back up your one-time password accounts on an Android device...

  1. Open Microsoft Authenticator
  2. Tap the three vertical dots , then Settings
  3. Turn on the Cloud Backup toggle
  4. Select a Microsoft personal account where the backup will be stored.
    Note: If you saved the backup to the wrong account or need to change the recovery account, delete the existing backup and make a new one.
  5. Tap OK


Got a New Phone?:

If you've gotten a new phone and you have Microsoft Authenticator backed up on your old phone, you can restore the backup on your new phone.

  1. Install the Microsoft Authenticator app on your new phone (if it's not already on there after setting it up and transferring everything)
  2. Open the Microsoft Authenticator app and tap Begin recovery


You can check out Microsoft's full guide (with pictures) here: Back up your accounts in Microsoft Authenticator


Your screens and processes may vary slightly from this document.