Multi-factor authentication (also MFA, 2FA, or two-factor authentication, strong authentication) adds an extra layer of security to users' accounts, drastically reducing the chances of sensitive information being stolen. 

All accounts at UC require MFA.  Upon logging in, if you do not already have a second factor of authentication setup, you will be prompted to set up an additional factor. 

Step 1: Sign in to OneLogin

From a computer, navigate to our OneLogin site at

Enter your UC username, then enter your UC password. 

Step 2: Set Up Authentication Factor

When logging in to your UC account for the first time, you will receive the following message:

After clicking 'Begin Setup' you will be prompted to select an authentication factor.

OneLogin Protect

OneLogin Protect is the recommended authentication factor for University of the Cumberlands users. 

OneLogin Protect for Google/iOS is a mobile authenticator app that provides a one-time-password (OTP) as a second authentication factor with the click of a button.  This process does require having a modern smartphone such as an iPhone or Android phone.

OneLogin Protect Setup Instructions

Google Authenticator

The Google Authenticator app generates random verification codes on your phone that are valid for a limited time, and it will regenerate a new code every 30 seconds. In addition to your password, you’ll also need the code generated by the Google Authenticator app on your phone to sign in.  This process does require having a modern smartphone such as an iPhone or Android phone.

Google Authenticator Setup Instructions

OneLogin Security Questions

Security questions are a form of authentication that end-users can use to verify their identity when they perform self-service password resets or multi-factor authentication.  Users may answer 3 security questions as a second form of authentication. 

OneLogin Security Questions Setup Instructions

Updating Your Authentication Factors

If you'd like to change or update your authentication factors

  1. Go to your UC OneLogin Security Factors

  2. Click or tap Add Factor

  3. Choose your preferred security factor (see above for a list of descriptions)