How to Conduct a Voicemail Transfer

A direct-to-voicemail transfer is performed when you wish to transfer a call directly to another user's voicemail. To conduct a direct-to-voicemail transfer, while on an active call:

  1. Press the Transfer soft-key.
  2. Enter * (Star), * (Star), followed by the user's extension and # (Pound).
  3. Press Transfer again. This will complete the transfer to voicemail.

Please Note: If your default transfer method is consulted transfer, you will need to perform a blind transfer to use the direct-to-voicemail option.