macOS Catalina 10.15+ introduced new security controls to better protect your computer. For example, apps are now required to ask your permission before accessing your webcam, microphone, or recording/sharing your screen. This has a direct impact on Microsoft Teams as all of these settings must be allowed to use MS Teams at its full capacity.

 

To configure your security settings for MS Teams, please do the following:

 

  1. Check your macOS version – the following steps are only available in macOS 10.15 and higher. To check your macOS version click the menu in the top-left corner, then select "About This Mac".
    1. If you're running macOS 10.15.x or higher, continue on: 
      About This Mac window showing macOS version 10.15 or higher
  2. Click the Apple menu icon menu in the top-left corner, then select "System Preferences…". From the window that appears, select "Security & Privacy" 
    System Preferences window with Security and Privacy option
  3. Click the padlock in the lower-left corner of the window. Enter your computer username and password – this will allow you to make the necessary changes. 
    Security and Privacy window with padlock icon in lower-left corner
  4. You'll need to allow MS Teams to access your Camera, Microphone, Accessibility, Files and Folders, and Screen Recording. To do this, select the item from the left column, scroll through the list of applications, and make sure that Teams is checked.
  5. Repeat this process for:
    1. Camera
    2. Microphone
    3. Accessibility
    4. Screen Recording
  6. Quit and relaunch Microsoft Teams for these changes to take effect.

 

Your screens and processes may vary slightly from this document.