Please follow ALL instructions below carefully...


A UC account grants you access to an email account on Office 365, our learning management system, iLearn, our cloud storage system, Box, and so much more! Once you have been given an ID number and after you have been admitted, then you can sign up for a UC account.


Create Your UC Account:

To sign up for a UC account, please navigate to this link and fill out the form. The following fields will be listed:

  • Legal first name
  • Last name
  • The last four digits of your Social Security Number, however, some international students will use the last four digits of their student ID number. (If one doesn't work, try the other.)
  • UC ID number (If you do not know it, contact the Registrar's Office at (606) 539-4316)

Keep in mind; it will take 60 minutes until you can sign in to your email. DO NOT attempt to sign in to your email until 60 minutes have passed. If you have trouble, please give us a call at (606) 539-4197 (please reference this ticket number).


Set Up Account Security Questions:

Once you have created your account and waited 60 minutes for your account to become active:

  • Go to https://cumberlands.onelogin.com/portal/ and log in using your UC username (the first part of your UC email address NOT including the @ucumberlands.edu part) and password. 
  • Then, set up the security questions it asks. You may have difficulty accessing UC resources until this is completed.


If you need to do a password reset, please reference the appropriate support article here.